It has only been a little over a couple of weeks since the launch of the Google phone, the Nexus One and we have already heard a ton of complaints and criticisms about what many once thought to be the true iPhone killer. In the end, after a dismal and unimpressive launch, 3G connectivity issues and lack of customer support, the Nexus One still remains far behind the iPhone in terms of actual performance.
One thing that the Nexus is following the iPhone in is the 3G problems. As some of your may remember, the iPhone also had problems with 3G networks. It was not until two major patches (and the threat of a class action lawsuit) did the 3G connection get fixed.
Users of the Nexus One have had varying problems related to the 3G network connection. The most common of the complaints was that the device would jump between EDGE and 3G networks, and sometimes, the phone would not be able to get a good 3G signal in locations where other devices have no problems (as seen when the Nexus was compared with a G1). These problems were worsened by the fact that Google had a very weak after sales policy and the company lacked the sufficient customer support required to assist their clients.
According to Ivar, a Google representative, the company is still working on a solution to the problem. Google’s engineers are in the process of testing a possible software fix which should help solve the problem and if it works, we should expect to see the patch within the next two weeks. With the N-One’s bad sales performance (only 20,000 units sold during the first week) and current problems, it is about time that Google actually announced some good news.
Tags: Google-Nexus-One